Job Title: Water & Cleaning Division Project Manager


Oversees the complete water and cleaning phase of all work. This includes, but is not limited to, marketing, selling, and estimating all new job leads; overseeing production, quality control, tool and equipment maintenance, vehicle purchases and maintenance, invoicing and accounts receivable.


  • Receives direction and supervision from Operations Manager.
  • Exercises direct supervision over assigned staff, including Superintendents, Team Coordinators, and other staff, both directly and indirectly.
  • Assists owners and other management team members in employee management including: interviewing, hiring, training, supervising, motivating, evaluating, and terminating employees as needed.


  • Produces work in a timely, budgeted, scheduled, and profitable manner.
  • Administers and tracks annual budgets, business plans, and sales goals.
  • Sets-up systems to assist Crew Leaders with producing multiple jobs.
  • Prepares a ‘First Day Material & Equipment’ list so Crew Leaders can start job(s) in an organized fashion.
  • Assists Crew Leaders in making and adhering to schedules for each job, and scheduling subcontractors.
  • Purchases all building permits and assists Crew Leaders in scheduling inspections.
  • Assists Crew Leaders and Safety Coordinator in promoting a safe work and job site.
  • Identifies and promptly orders long lead items so they are on time and available as needed, including preparation of allowance and paint color sheets.
  • Communicates with the customer throughout the length of the job, including selection of items for the job and satisfaction assurance at the completion of the job.
  • Oversees yard sign and lockbox usage and return.
  • Manages quality control systems designed to exceed customer expectations.
  • Provides exemplary customer services to clients and vendors, handling all issues professionally.
  • Transfers all appropriate notes, information, and communication to Proven Solution Accounting (PSA).
  • Keeps job files up-to-date and turns into Estimator at completion of job, including all changes to the original scope.
  • Obtains authorization signatures.
  • Completes onsite inspections.
  • Assists in marketing tasks.
  • Participates in clinics, seminars, conferences, and applies what is learned.
  • Assists Owners in decision making and budgeting for vehicle and tool purchases.
  • Assists in developing systems for organizing vehicle maintenance and required functions.
  • Works with Accounts Receivable to collect information on mortgage companies, invoicing, collecting progress payments, payouts and final checks.
  • Generates timely information with accuracy and efficiency.
  • Understands, interprets, and applies pertinent laws, codes, and regulations as they pertain to the position, including OSHA.
  • Assists in problem solving and in making the Company more effective and efficient.
  • Manages crises as they occur, including ability to interact with upset staff, and/or public and private representatives, in enforcing policies and procedures.

Employee demonstrates ability to complete and/or knowledge of the following:

  • Clear and concise communication, both orally and in writing; proficiency in reading and writing the English language, including spelling and grammar
  • Calculating figures and amounts such as discounts, interest, commissions, proportions, and percentages
  • Working under pressure and coordination of numerous activities and groups of people who need to cooperate to achieve maximum efficiency
  • Proper and appropriate phone skills and handling customer complaints and concerns
  • Basic principles and practices of organization and administration; finance, management, and business acumen
  • Proper filing techniques, office efficiencies and timely processing of paperwork
  • Professional ethics
  • Restoration industry language, practices, and terminology
  • Gathers information and stays current in industry trends and market conditions
  • Laws, rules, and regulations that govern the areas of the job
  • Cooperative working relationships and creative based problem solving
  • Self-motivation
  • A “whatever it takes” attitude, having the success of Werner Restoration Services in their best interests
  • Must be able to work irregular hours, on call, and in all emergency situations, as needed


Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:


  • Minimum five (5) years real-world experience required; ten (10) years in restoration industry, remodeling, and/or construction; management experience preferred
  • Computer literate with knowledge and experience with the Internet as a sales vehicle, MS Outlook, Word and Excel
  • Modern office practices and technology, including Microsoft office, Outlook, internet, copiers, telephone, facsimile, smart phones, etc.


  • Bachelor’s Degree in Construction Management, Business Administration, Marketing, or a related field from an accredited college or university
  • Knowledge of industry software and platforms: Xactimate, About Time, Contractor Connection, PSA, Luxor, Xactimate Analysis, Code Blue, and other similar programs

License and Special Requirements:

• Possession of, or ability to obtain, an appropriate valid state driver’s license; satisfactory driving record


While performing he duties of this job, the employee is regularly required to:

  • Sit and walk
  • Operate a motor vehicle
  • See to read printed materials and a computer screen
  • Talk and hear to communicate in person, in groups, and over the telephone
  • Reach with hands and arms to push and pull objects
  • Use finger dexterity to operate a computer keyboard, writing implements, office equipment, and calculator

Occasionally required to:

  • Bend, climb, balance, kneel, and stoop
  • Lift up to 25 lbs. independently and 100 lbs. with assistance
  • Use hands to handle and feel; operate objects, tools, or controls


While performing the duties of this job, the employee works in an office environment and outside, where the employee is exposed to various weather conditions, which range from extreme cold to extreme hot. The employee will regularly be exposed to moderate noise levels, wet and/or humid conditions, and vibration. The employee will frequently work near moving mechanical parts. The employee occasionally works in high, precarious, places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.